"The apartment we stayed in was fine. However what was disappointing was the customer service and treatment we received from Caitlin at the front desk. On two occasions Caitlin was rude and lacked professionalism. When we discussed the situation with the manager and informed her of what happened and how rude Caitlin was, the response we received was lack lustre. Customer service at this hotel is lacking and disappointing."
"The apartment we stayed in was fine. However what was disappointing was the customer service and treatment we received from Caitlin at the front desk. On two occasions Caitlin was rude and lacked professionalism. When we discussed the situation with the manager and informed her of what happened and how rude Caitlin was, the response we received was lack lustre. Customer service at this hotel is lacking and disappointing."
Bianca