Find 2 Star Hotels in Lackawanna, NY from SAR 232

"I didn't like the fact the elevator was broken so I had to lug my suitcase up 3 flights of stairs. My daughter & I were staying for 4days so the suitcase wasn't just an overnight bag. Plus we had other bags with us. The pool wasn't open, website stayed Sept thru may which seems like a very odd time for it to be open. The front desk people were great. Always saying hi & to have a great day when we left for the day & hi on our way back thru to our room. Our room did have a dead mosquito on the window sill & a piece of cat food on the floor. Water pressure sucked too. All n all it wasn't a horrible stay. We could walk to several different places to eat. It's in a great location. "

"We were in town for a concert. Your front desk employee went above and beyond to make sure our stay worked best for us…thanks to her we had a wonderful time "