"This was my second stay at Veronique heights. When you discover good things, you always go back for more. I stayed there for the second time because of how relaxing and comfortable the place is. Excellent breakfast and professional staff. The rooms and the pool is always clean.
Easy to locate and easy to get to all the nice places in Kumasi. I will recommend this place to anyone who wants to have a stress free vacation. "
"This was my second stay at Veronique heights. When you discover good things, you always go back for more. I stayed there for the second time because of how relaxing and comfortable the place is. Excellent breakfast and professional staff. The rooms and the pool is always clean.
Easy to locate and easy to get to all the nice places in Kumasi. I will recommend this place to anyone who wants to have a stress free vacation. "
"Very clean rooms. Mr Asare (care taker) was very helpful. The rooms were very hot annd uncomfortable since the electricity was half current. Fans and air conditioners were not working due to the half current. Hopefully they fix the electrical issues, otherwise very clean and beautiful place."
"Very clean rooms. Mr Asare (care taker) was very helpful. The rooms were very hot annd uncomfortable since the electricity was half current. Fans and air conditioners were not working due to the half current. Hopefully they fix the electrical issues, otherwise very clean and beautiful place."
"Clean environment, courteous staff. We felt safe 24 hr security personnel. Quiet community.
We only didn’t have hot water the whole 30 days stay and that was uncomfortable, we didn’t take a shower for once. We had to boil water in a kettle every day between 5 of us wasn’t an easy task at all."
"Clean environment, courteous staff. We felt safe 24 hr security personnel. Quiet community.
We only didn’t have hot water the whole 30 days stay and that was uncomfortable, we didn’t take a shower for once. We had to boil water in a kettle every day between 5 of us wasn’t an easy task at all."
"This hotel is horribly run. I reserved 2 nights on Expedia only to get there and the hotel staff to tell me they had no record of my booking. The room had not been cleaned or readied for guests because they were not expecting a guest. I had to call the owner who supposedly lives in Austria, made an international call for that and he was very dismissive of the situation and offered no help.
One of the managers actually told me that they were not listed on Expedia and someone else must have...
"This hotel is horribly run. I reserved 2 nights on Expedia only to get there and the hotel staff to tell me they had no record of my booking. The room had not been cleaned or readied for guests because they were not expecting a guest. I had to call the owner who supposedly lives in Austria, made an international call for that and he was very dismissive of the situation and offered no help.
One of the managers actually told me that they were not listed on Expedia and someone else must have...
"The hotel isn't really ready to receive people, we were told that we were not booked when arrived at the hotel, even though we showed them our paid reservation reference and email, they said that they only accept bookings from Expedia and haven’t heard of Hotels. Com, so we should pay again, I refused to pay and showed them the details and payment. This made the check in really long, because the director of the hotel had to be convinced that the website really existed. Luckily the daughter...
"The hotel isn't really ready to receive people, we were told that we were not booked when arrived at the hotel, even though we showed them our paid reservation reference and email, they said that they only accept bookings from Expedia and haven’t heard of Hotels. Com, so we should pay again, I refused to pay and showed them the details and payment. This made the check in really long, because the director of the hotel had to be convinced that the website really existed. Luckily the daughter...
"DO NOT BOOK THIS PLACE!! The owner/manager is a horrible/rude person. I do not know where the miscommunication happened, Expedia or misrepresented by the owner/manager, but the owner/manager was extremely rude while trying to figure out what happened to our reservation. His words...don't bother coming at all...so we did not. Unfortunate because we were really looking forward to our stay. We travel to Ghana frequently and this was the first time ever we had trouble with any stays. BEWARE. "
"DO NOT BOOK THIS PLACE!! The owner/manager is a horrible/rude person. I do not know where the miscommunication happened, Expedia or misrepresented by the owner/manager, but the owner/manager was extremely rude while trying to figure out what happened to our reservation. His words...don't bother coming at all...so we did not. Unfortunate because we were really looking forward to our stay. We travel to Ghana frequently and this was the first time ever we had trouble with any stays. BEWARE. "