البحث عن فنادق بتصنيف 2 Star في كيلبك من SAR 244

"They canceled my reserved room without informing me. Earlier, I called them because my flight was delayed and asked whether they could either move my reservation to the next day or provide a refund. They told me that neither option was possible. At no point did I ask them to cancel my reservation. However, when we arrived at the property around 11:30 PM, the staff informed us that they had already given our room to someone else and laughed in my face. I requested them if they could provide me...

"The pool didn't open until 10am, you have to check out at 11, so you couldn't really get in the pool and get showered and your suit somewhat dried before you had to leave. Most of the surrounding establishments, opened at 10, so if you wanted to get there early, you would have wanted your pool time in early. When I got in my room, there was some hair in my sink, and a dirty towel was left in there. The rest of the hotel seemed clean though and the staff seemed nice."

"Staff was friendly and close to shopping"

"Kind, helpful staff. They really go the extra mile to make kids feel special!"

"Great"

"The people were very nice every time. The only handicap is that the hotel doesn't have a generator in case of power outages. But everything else was excellent"

"Upon checking in, we were greeted by Carol and she did a fabulous job. Was very professional and accommodating. We plan on staying again for one of our weekend getaways. I would highly recommend."

"Great breakfast!!"

"Let me check in early I greatly appreciate it."

"Beautiful place to stay"

"Clean, quiet and comfortable. We would definitely stay again."

"Amazing stay, amazing location and amazing surroundings ! Thank you"