البحث عن فنادق بتصنيف 2 Star في هيرام من SAR 224

"N/A"

"We arrived late to check in due to driving. The front desk person was no where to be found. After a little while waiting he was sitting in the cafe area where they serve breakfast. Gave attitude saying it was cancelled and just was not friendly at all. Gave me a room key went upstairs carrying all the stuff and a sleepy 6 year old. I had to go down 2 times because the door was not working with the key. The first time i went down he was trying to explain how to use a keycard like I’ve never...

"The staff was very unprofessional..Ants, Rooms Dirty, Hallways Dirty, Internet for the tv went out, They don’t want to give out any towels. I made a reservation for 3 days and I asked for towels I was told that I can only have one. So each day I receive one bath towel and one hand towel. No face towels at all. The hotel was nasty and outdated. The hallways were full of the smelled of marijuana and mildewed carpets. The rooms were damp and dark. The mattresses are worn out. The website is very...

"Great"

"I was not aware that smoking was allowed in the building. While the room we stayed in was smoke free, staff were smoking in the office/lobby. We had to get our own towels, as there were none in the room. The TV was on as we arrived but no remote to be found, so we wound up unplugging it. The mattresses were NASTY. If we weren't in such a bind/time crunch, we would have left and found another place to stay."

"The staff members were very helpful. My daughter got sick on the middle of the night. They were kind and willing to help by providing new bedding and not making us feel like an inconvenience."