البحث عن فنادق بتصنيف 2 Star في هارتفورد من SAR 263

"Great Property, but Service Needs a Personal Touch I had mixed feelings about my recent stay. On the positive side, the rooms were spotless and the property itself is in excellent condition. However, the service didn’t quite live up to the surroundings. I believe great hospitality is all about the little things, and a few details were missed during my visit: A Slow Welcome: After a long flight delay, I arrived around 8:00 PM. Unfortunately, the reception desk was empty. I waited about 10 minutes...

"This was a quick stay but we had a good breakfast in the morning. Staff was friendly and accommodating."

"The staff forgot to put a blanket or comforter on our bed. Went to the front desk and they had a sign on the counter to call this number if no one was there. I wanted to talk to someone from the staff to make sure that they knew what was missing. In retrospect I wanted to make sure that I wouldn’t be charged for the missing cover. I called the phone number to the hotel and briefly talked to a worker. I told her of the mishap and that she would speak to the manager. She took my phone number and...

"The room was clean and the pool was warm on a wintery day. They were painting the dining area so there was no hot food. It was a good stay. "

"Room was clean the pool wasn't open"

"Place was excessively dirty. Water in the bathroom couldn’t reach warm temperature. I practically had to break the handle over to the left to get a little bit of warm water. The same with the shower all of a sudden you wood wind up getting a blast of cold water. "

"Everything was wonderful with the exception of the wild weather. The room was beautiful, clean and quiet. Never had a bad experience here. Will be back again and again. Love So Ha and the Lake Bluff. "

"Everything was perfect! The staff was the best ever!!! They were very welcoming and made sure we were very informed. The breakfast they made the next day was perfect!!"

"The room was very dirty."

"Parking is easy, the heating worked well, the rooms are spacious. I would recommend replacing the carpet in the elevator as it is worn out, and maybe putting some mirrors in there as well as it is too plain. "

"The pool and hot tub were both down. The hallways were dirty. They’re ceiling tiles falling in multiple places. It looks very old and rundown. Breakfast was hardly anything at all. Could not take a shower because black stuff kept coming out of the pipes."