Find 2 Star Hotels in Groveland, CA from SAR 238

"Not all rooms are renovated. We stayed in an older room with a small bathroom and shower that leaked out. The bathroom was not completely clean. The hot tub and pools had bugs in them, and the indoor pool was broken the first day. "

"We had an overall good experience despite some issues. The first lady I encountered at the front desk was really confused and flustered when helping another guest. It wasn't a good first impression and didn't seem like good communication between the staff. We ended up getting locked out of our cabin the first night, despite having a key. It doesn't seem like the cabins are maintained very well. We had to climb out of the window and change cabins with a 9 month old baby that night. The maintenance man was very helpful, but when I went to talk to a manager the next day, the lady was almost accusatory asking what I did to break the lock and she was visibly reluctant to refund us for the night. Overall the grounds and amenities were very nice but the cabins were poorly maintained and the staff wasn't the best."