"We have been to this property several times over the years. This day had good points, but the lack of staff this time made this a negative experience. We stayed only two nights our room was never cleaned by housekeeping, we did not have do not disturb on the door. Had to ask for towels. Our air-conditioning in our room did not work, this happened before to us. When traveling with children you need a good nights sleep and when it’s 80° in your room, it’s difficult. The pool area and lazy river...
"We have been to this property several times over the years. This day had good points, but the lack of staff this time made this a negative experience. We stayed only two nights our room was never cleaned by housekeeping, we did not have do not disturb on the door. Had to ask for towels. Our air-conditioning in our room did not work, this happened before to us. When traveling with children you need a good nights sleep and when it’s 80° in your room, it’s difficult. The pool area and lazy river...
Erica