Find 2 Star Hotels in Crystal Beach, VT from SAR 393

"Quand je suis arrivé à la réception il n’y avait personnes, seulement un numéro de téléphone pour assistance, j’appel et il me dise que l’hôtel est fermer depuis six mois alors que j’avais fais ma réservation deux mois au paravant avec Hotel.com. Vraiment non professionnel de la pars de Hotel.com je n’aurai pas du être capable de faire une réservation d’un établissement qui était fermé. J’attend mon remboursement et une compensation pour cette mauvaise expérience."

"old and shabby.. not to mention 'free breakfast' sorry. will not stay there again"

"There was no TV and the AC was not working. The property had the heat all the way up and it was uncomfortably hot all weekend"

"Very nice staff and the room was very comfortable and quiet. My only comment would be that the dingy shower walls could use a bit of scrubbing to make them gleam. icrowave and oven and coffee were a nice plus. "

"Place was great but owner should state upfront that there is no WIFI and NO cell service. Kind of needed the WiFi to plan out my vacation plans and not having ANY cell service whatsoever made that impossible. Place was In Great shape , VERY private , driveway was extremely steep making towing my trailer up it a little sketchy. But other than those two issues place was great! "

"This was on a family trip after burying our mother. We were the ONLY ones staying, yet they wouldn't give us the cabin with wi fi. The old lock locked us out late at night and it took 30 minutes for them to help us. When I complained, they kicked us out and called the police who had us drive away in the middle of the night with an 11 yr old. "

"The room was just ok - clean pillow, clean bed. The overall feel for the room was that it needed some TLC, maybe a good overhaul. Parking in the back of the inn felt like a game of Tetris. We stayed two nights. We left at 8am the first morning and came back at 10:30pm to find that housekeeping did not show at all. When I asked the owner about it I was given a variety of answers from "well it was only one night" to "maybe you're room was not put on the list". No real compensation or apology, just...