"The front desk staff was helpful when they were there. Do not expect a late check in unless you specify it first. If something happens and you arrive later than planned (like we did) you will receive NO assistance. I left my phone on a train in Florence on our way to Pisa tower. Luckily I did get the phone back -the $ that was with it. But grateful to have my way to connect with my accommodations back. When I did the check in online earlier I received a letter telling me if I needed anything...
"The front desk staff was helpful when they were there. Do not expect a late check in unless you specify it first. If something happens and you arrive later than planned (like we did) you will receive NO assistance. I left my phone on a train in Florence on our way to Pisa tower. Luckily I did get the phone back -the $ that was with it. But grateful to have my way to connect with my accommodations back. When I did the check in online earlier I received a letter telling me if I needed anything...
Stacey