البحث عن فنادق بتصنيف 2 Star في بيرلنجهام من SAR 319

"Not all Hilton brands are equal.I'm used to Hilton Garden Inn. This Tru brand is more of an average Best Western. No coffee makers in room. Breakfasts were ho-hum to blahs especially scrambled eggs and meats. Staff kept TV in main lounge on Spanish speaking channels. This is in New Jersey. Obviously this was meant to entertain the staff, not the guests. Air conditioner was noisy. 1st room they put me in was a connecting room, where the loudly arguing couple on other side of door was unbearable....

"The pool not only didn’t have towels EVER… the lights are not on at night! It’s pitch black. When we asked for the lights to be turned on we were met with a nasty attitude from the staff. When we asked for towels for the pool they said to check the storage containers near the pool… the only thing in the container was spider webs and nasty other bugs! It’s a good thing no one hurt themselves in the dark parking lot pool!"

"Good"

"Poor upkeep and poorly maintained property."

"The property is ungoing renovation and we stayed there several days over the course of a week. The rooms were in various states of condition. The furniture and bedding was very good in most rooms. The property shows it's age and thus the renovation. It's a bit overpriced on the weekends but it's summertime and to be expected. The weekend rates are clearly overpriced considering the property condition."

"Very disappointing experience. My daughter almost slipped into the pool because the railing was loose, creating a serious safety hazard. We brought this to the hotel’s attention, but no refund or compensation was offered. There was also very limited seating by the pool, the hallways had a strong odor, and the location did not feel safe. Due to these concerns, we chose not to stay and left the property. I would not recommend this hotel."

"The front hotel staff was completely rude and told us we had to walk ALL THE WAY AROUND the hotel to get to the casino when there was a hallway connecting the 2. My mom had to walk down a hill because he was rude and didn’t even tell us where to go or what direction our room was. I won’t be going back."

"The front desk staff were awesome especially Dottie and Dena. They made the trip more enjoyable. Breakfast was great daily. The only issue I had was the hot water needs to be checked; the shower didnt stay hot and the water in the sink didnt stay hot. Other than that, it was a great experience."

"Check-in and checkout was seamless. Staff was helpful when needed. Amenities were cool as well as complimentary breakfast was a nice touch."

"Pleasantly surprising room after a very off-putting lobby. NO ELEVATOR, which could be an issue to some! Lobby and hallways are pretty gross, but the rooms are clean and well-maintained. Staff was really rude, but I honestly didn't really care. AC was working, parking was easy. Bed was really comfortable. Very good cheap option in the area if you just need a place to shower and sleep."

"Clean, large comfortable bed . Enough space for luggage and clothing. Cant say enough great things about this hotel."