البحث عن فنادق بتصنيف 2 Star في Bilton من SAR 227

"Contracted property earlier in the afternoon to request a early check-in as weather was bad, left a message but no-one got back to me. Eventually braved the rain and went to the property, no reply when I rang the bell. Looked on-line for possible other contact number to see that the property was closed. As the town was busy that weekend there was no affordable places for me and my daughter to stay so the only option we had was to head to train station and buy tickets to return to Newcastle. This...

"I asked to change rooms. The first was not great at all and black silicon around base of bath. I moved to a new room, newly renovated. No heating controls, it was very hot. The worst part was the hairs in the bed and unwashed toilet bowl. Was not nice at all. "

"Clean room. Not great choice of dinner options on menu. Breakfast is decent. Expensive parking 7.50 overnight. "

"Communication regarding check-in was awful. Room was really cold when I got in. Couldn't lock door at first, had to mess about freeing rhe lock (should not be my job!!) No towels or soap available. No hot water on tap. No tea/coffee making facility, although there was a kettle so at least I could get some hot water, but no cups/mugs. Went down into what I'd believed was a communal lounge & kitchen to be told by a chap who was sleeping in the lounge that it is a private room (No lock on...

"I messaged them before I made my way to them. There was no reply, no one at the property when I arrived. Hotels.com took a while to help but they managed to find me a much better stay."