Find 2 Star Hotels in Big Lake, AK from SAR 273

"They charged $50 extra for no reason and they refuse to answer their phone."

"No breakfast "

"Cleanliness: Room was filthy. There was trash and debris in the corners of the room from previous occupant. There were feces on the inside of the toilet bowl from previous occupant. There was something sticky on the table my paperwork was getting stuck in. I informed the front desk and nothing was addressed for the next 2 days of my stay. I kept my shoes on because I did not trust the floor was clean. Bed seemed clean. Shower seemed clean. Shower Drain: drain was slow so the water was over my ankles while showering with debris from the drain floating around while I showered. Disgusting. Informed front desk and nothing was fixed for the next two days of my stay. Parking lot: very rough and full of holes during break-up. Hard pack could have been removed to make it much nicer. Breakfast: Hardly anything available. More assortment is definitely needed. Microwave was tiny and always dirty. At checkout, I informed the manager that the room was very dirty, she just said "sorry about that" and went about her business without asking for more detail. I considered sleeping in my vehicle instead of living in that dirty room, but I was not equipped to do that as it was quite cold outside. Will never ever stay there again."

"Smells like cigarettes bad. Will only accommodate early arrival for a $30.00 fee. Place smells like mildew."

"Everything was exceptional"

"Clean and everyone was very nice and helpful."