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"When we arrived it was later then we expected to and the room type we had booked wasn’t available-after us going to our room I advised reception that I wasn’t happy so they upgraded us to a beautiful suite "

"I had a comfortable and excellent stay at the ITC. The staff is courteous, friendly and always willing to help. They paid attention to the smaller details and ensured that I had comfortable stay. "

"Stayed for two nights and the staff were amazing from the start to the end. We were pleasantly greeted and welcomed the moment our transportation dropped us off, to being looked after at the front desk on arrival. We arrived in the morning and were accommodated earlier than expected. We had a sea view room that looked over the gateway of India. Our housekeeper cleaned the room spotlessly ensuring we had everything we needed. We ate in Shamiana restaurant and the food and service were also good. Will certainly stay here again. "

"Room was very clean. Staff were exceptional"

"What I liked most about the hotel was the size of the room. "

"Histrical but very clean and comfortable hotel. Elevator is special."

"Location, Friendly staff, Excellent services "

"This is a perfect 10/10. The most amazing staff, fantastic breakfast, in door dining was the best experience. The ambience and cleanliness is unparalleled. For me the Oberoi is truly the best hotel in Mumbai. I will continue to return. Great location . Ocean view suites are gorgeous. Was excited to continue my 50th birthday celebrations here. "

"sss"