"On arrival, the staff weren't very welcoming, and due to the language barrier we had to use a translator app before communication became easier. There were complimentary tea and drinks in the lobby, but this wasn't mentioned at check-in. After our long flight, I had to ask if they were free before helping myself. Once we were able to communicate, the staff, especially Uncle Manting, were helpful when needed. The room was basic and smaller than it appeared in the online photos. The frosted glass...

"cero serviciales, nadie me ayudo con el equipaje, la actitud de la recepcionista pesima"