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"We had an excellent stay! We were celebrating a special occasion and we were lucky enough to get a free room upgrade. The staff were very courteous, friendly and helpful. We even got free access to the spa (jacuzzi and saunas). The breakfast was also delicious and well presented. The room was spacious and very clean. The location is great too as it is a short walk to the main square with lots of shopping and restaurants. Highly recommended hotel and would definitely stay here again! "

"Great resort, staff were super helpful especially those at the restaurant. The Spa was amazing and the staff took time to speak with us before recommending treatment to book. Location right on the beach made it a fantastic place to stay. "

"This was a very unique property. Well maintained and very modern. Everthing was great but i didnt geg the Expedia VIP perks. Ghis is either an upgraded room or the bottle of wine as per my perks. I cannot blame this in the property but rather my status with Expedia. "

"I was able to check in much earlier than expected. This hotel and amazing staff always exceed expectations. My favorite hotel in Heraklion."

"Great location near the core of the old city. Easy walk to the shops and restaurants. Parking while limited was super convenient and close. Clean and modern room. The only observation with the room was there was limited space to lay our suitcases for easy access but in reality, not a big issue."

"Great Resort"

"Easy check-in process. Concierge staff are kind and helpful. Location is close walking proximity to bus stops, attractions, bars and restaurants. Surrounding area appears understandably concerning although did not feel unsafe during different points in the day. "

"Rooms very comfortable. Raki was a nice touch with the snack. All staff to be commended. Did find the draft beer price high; sorry to say. Housekeeping efficient. Front desk very helpful and pleasant. Breakfasts were great variety"

"The staff were lovely and very accommodating. The first room was by a rather busy road but they kindly moved us to a better, quieter room. Our room had a hot tub which was clean and lovely and warm. The breakfasts were good with a nice variety of hot and cold choices. We would certainly recommend this hotel and go back again. . "