"This hotel is excellent 10/10"

"The room was perfectly fine and spacious. The bed was comfy and quiet. The breakfast was great and we found everything we wanted. The staff were super helpful. HOWEVER, we had to queue for quite a bit at the reception so we could just check in. Also, the price you pay is only for the base room. The amenities in the room were super basic with only the bare minimum provided. Everything else was accessible as an added cost, parking, spa, pool, and of course the breakfast. In the end, it turned out...