"There is big problem with Algae in the beach .. you cannot use the beach !! It looks bad and smells like sulfur because the algae ..there is nothing to enjoy !! The Algae problem has existed for a long time and they don’t give any notice about it .. they keep saying its daily but it is seasonal .. check with someone local before you go to Papaya Playa Project in Tulum .. it’s a disaster and not worth the $$$$"

"Where to begin! Beautiful, relaxing experience. Claudia & Juan were so welcoming, helpful, and kind. Assisted with great humour and spirit for everything I needed. I already miss Chef Miguel's breakfasts. Such a wonderful way to start each day; especially when it can be hard to eat later in the day, when it's hot. The room was lovely. My only complaint is outside the hotel's control- nearby business has very loud music and thumping bass until late. The ambience is worth a bit of missed sleep...