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"i got a king size bedroom. i walk inside and get 2 twin size beds. this was after the bruno mars concert so its pretty late i walk down stairs to talk to the front desk lady she said theres nothing they can do ok why would you post a king size bedroom if your gonna give me a twin and i still haven’t received my 50 minus the parking fee like fr"

"The staff was amazing!"

"Check in staff were very friendly, room was clean, location is great, and roof top bar and staff were very nice. Would stay here again! "

"Cold"

"Clean room "

"Everything was pretty good"

"The staff is polite and ready to fix problems. The hospitality is GREAT, even though unfortunately that can’t be in the context of a beautiful hotel. Hyatt has gone down hill for some years. This is yet another hotel with dirty floors, and no running hot water, well at least not for the many attempts I made. Anyway, at least this location doesn’t have roaches like the other one did.i appreciate the amazing customer service. It’s almost like they know it’s not the greatest but they still show up with good service to try to make up for it. I appreciate that."

"Great stay"

"The hotel was very clean and the staff was very friendly; if I had any complaints it was that parking was a bit expensive at $30 for the night in addition to the room rate, and our TV was annoying, I have tinnitus and have to have the TV on while I sleep but this TV kept auto shutting off every 2 hours and I would of course wake up and have to turn it back on again, so my sleep wasn't very good. BUT I would stay here again."