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"The hotel is relatively new so everything was still well maintained. The staff were helpful and the check in and check out process was fuss free. Good sized room and the location was great. "

"Best hotel in Kurume!! Great location, friendly staff, and clean rooms! I stayed for one night and really enjoyed my experience. The breakfast buffet had plenty of options and the front desk team was very welcoming. I would definitely stay here again."

"The Fairfield by Marriott in Aso is a very comfortable hotel like the Fairfield in Nikko where my wife and I staid before. The rooms are clean, modern and with a lot of light coming in through a big window; comfortable enough that on a rainy day we decided to stay in the room almost all day. Personnel at the reception is very friendly and helpful.The restaurant selection in the area is not the greatest but there is a Lawson Station shop nearby. Additionally the hotel offers free coffee, tea etc. and sells some food items which can be heated in microwaves if necessary. The Fairfield is located near the local train station and has sufficient parking space if you come by car. "

"新しいホテルなので綺麗でした。大浴場はそれ程広くありませんが、部屋のお風呂がトイレと別になっていて快適なので、それ程重要ではないとおもいます。 スタッフさんはまだ不慣れな方もいるようでしたが皆さん丁寧でした。"

"We, a family of three stayed in a clean and spacious room for six nights. We were welcomed by helpful and very polite staff. Quiet area around and a supermarket was nearby. There was covered parking area available. I will recommend to travellers who want to stay away from the busy city center and have a car in their trip."

"Staff at the front desk was really nice, room was good but the onsen were really busy and have to bring in own towel and products. That was a bit disappointing. "

" 問題なし"

"Good"

"Non-existing hotel. I lost 85% of what I paid. Hotels.com says the reimbursement of the 15% of what I paid is the best they can do. "