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"Great staff"

"Had a Great Stay at the Oriental Tokyo Hotel. The staff is very kind and friendly, the room was spacious and very clean. The amenities was amazing. Thank you Oriental Tokyo Hotel."

"Free buffet breakfast was great shuttle service going to the airport was very convenient. Getting to the hotel from airport is just a short 10 minutes walk. Our room was clean and fine for the pricing, toilet bidet was not working on the night we stayed but overall great stay its very convenient no need to rush or worry to be at the airport as you are already at the area."

"Our room was small but quite sufficient as we were out most of the time. The bathroom was small but served it's purpose well. Our room, though on the 9th floor, was on the railway side so you could hear the trains. An easy solution, sleeping was earplugs. The a/c was perfect and allowed for a cool room for sleeping. This property was convenient and getting the train was a short walk to Shiodome Station. Hamankyu Garden is worth a stroll and very close by, entry is ¥300. The staff were all helpful and happy to assist. "

"Very clean, spacious rooms. Close to metro station. Everyone was very polite and friendly and helpful."

"The room I was in had real strong smoking smell although it said Not Smoking Room!!! I was going to request for a different room, but I was too tired to do so. If it’s a not-smoking room, it should be not smelling smoking at all. The room I was in had very strong smoking smell that almost choking me."

"Buena ubicación, tiene shuttle bus desde/al aeropuerto qué es un autobús grande y visiblemente marcado. Personal eficiente, habitaciones limpias y amplias. Hay un Lawson cerca de la cafetería, muy conveniente. Amenidades standard. No había cafe en la habitación, solo bolsas de té. Hay maquina de refill de agua y hielos en pisos de habitaciones. Recomendable."

"Enjoyed Ala Carte menu at Oasis Restaurant. Helpful staff. Enjoyed the drink bar. Free shuttle to airport is nice."

"The large public bath was very relaxing."