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"The staff were amazing, many of them spoke English well and even those who didn’t were very kind and worked to figure out what I needed. The hotel it self was wonderful to stay in, the traditional room was beautiful and the overall experience was 10/10"

"I had an incredible stay at this hotel in Kinosaki Onsen. From the moment I arrived, the staff went above and beyond—truly some of the best hospitality I’ve experienced. Every interaction felt genuine, attentive, and thoughtful. The food was outstanding. Both dinner and breakfast were beautifully presented and full of flavor, easily one of the highlights of the stay. You can tell a lot of care goes into every dish. The room was spacious, comfortable, and perfectly designed in a traditional style, which really added to the overall experience. Everything was spotless and well-prepared. The property itself is absolutely beautiful—peaceful, well-maintained, and perfectly in tune with the atmosphere of Kinosaki Onsen."

"Very good place highly recommend"

"I had a very comfortable stay here and would love to stay again! The staff were so hospitable, making check-in very easy and care-free. The room was clean, spacious and comfortable, with all the amenities required for a short stay. There were blackout blinds to make the room completely dark at night, and the sound insulation seemed very good as I couldn’t hear anything from the neighbouring rooms. The location is perfect, a short walk to all rhe onsens and the train station. I would fully recommend staying here for anyone looking for a relaxing experience! "

"The place looked nice, but there is no real ac in the rooms and windows are locked shut, so it was too warm at night, we couldn't sleep"

"Amazing stay, incredibly helpful staff that can’t do enough for you, lovely private Onsen in the hills. Must visit if in the area"

"Exceptional. Beautiful ryokan, exquisite kaiseki dinner and breakfast"

"Close to the station"

"Good hotel with free breakfast "