Find all hotels by Nikko in Xi'an

"Service was very good. Everything is as you would expect from a JW marriot."

"Good"

"One day stay for me after long trip and it's a good place to restore energy. It is a beautiful place and convenient to find places to eat. "

"We had a really enjoyable three night stay at the Grand Mercure. Everything was more than we could have wished for. We were given a room upgrade on arrival. The staff were all really friendly and spoke a decent level of English. And the breakfast was really good. We would happily stay here again if we return to Xi’an."

"Clean room, only hoped the carpet surrounding the bed was clean. Looked stained, needs washing. Breakfast was decent. Free washer& dryer was awesome! Would have liked to borrow a steamer to keep in the room for daily use, only had 1 large steamer which is located in the laundry room. But otherwise, a good stay. Rooms are pretty soundproof."

"Great breakfast buffet! "

"I had a wonderful stay at the Ritz-Carlton Xi'an. Would recommend!"

"This is a very nice hotel in a good location.rooms are a good size and spacious. Our only issue was the AC. We always book rooms with AC but here the hotel controlled when it was available. Once it was on you could adjust the temp in your room. The hotel did provide us with some fans which really helped but it was still disappointing. The AC did finally seem to stay on by the 3rd night after my wife complained again. The staff were very nice, i think the issue was due to how the building management team programed the availability of AC. Even though it was mid April, some hotels have “winter mode” which regulates the necessity of using AC."

"The hotel was really nice and enjoyed the stay. The staff were friendly, professional and helpful especially the concierge. They arranged our train tickets even thought it was a hassle. We appreciated the room upgrade and would definitely stay at this hotel again"