"When I saw the pictures of this property, I wasn’t expecting top-tier, all-inclusive quality, but I was expecting at least a basic level of cleanliness and good communication with the staff. Unfortunately, that was not the case. When I arrived, the entire border of the studio was dirty, covered with black grime. The towels were old, discolored, and stiff. There were ants coming out of the air conditioning, and there wasn’t even hand soap in the bathroom. On the first day, I messaged the owner...

"Lo único malo pero ya se sabe ruido intenso hasta tarde pero si tienes sueño pesado o vas de fiesta no importa peeeeero sino es terrible opcion"

"Great accommodations! Very relaxing! "

"Not outstanding, just a fair place to stay. A 2 bed 2 bath condo is about the same price as this one bed, one bath suite after all the fees and taxes are added to the final cost. Unable to negotiate price per night with owner. Bed very comfortable, toilet needs fixed, maid service was excellent, kitchen offered the bare minimum utensils for making meals. Plan to eat out because of this. Refrigerator makes constant noise. Coffee pot had to be “programmed “ in order to brew. Confusing to us so we...

"Excelente experiencia, la propiedad está tal y como sale en las fotos. Muy buena comunicación con el anfitrión."

"It was exactly as described. The place was nice with a beautiful view of the ocean. The staff was nice and we enjoyed the little town. My only complaint was all the seaweed. It was in large piles all over the beach which made the beach in front of the place pretty useless. "

"Todo excelente!"

"Akumal is a special town that I have visited for over 25 years. This was my first time staying at LaSerina. Such a lovely location. The courtyard gardens are full of beautiful tropical plants, and is beautifully maintained. There is a large lovely pool in the center of this courtyard. The condo was decorated in traditional Mexican decor with lots of nice personal touches. The staff were amazing. Would definitely stay here again."

"Couldn’t ask for a nicer place or views. With 4 young kids, we throughly enjoyed Akumal and surrounding areas. The place was very clean, pool was great, parking was easy, and snorkeling out front was great too (albeit rocky, but that just gave more places to look for sea life!). Host was very responsive. Would definitely stay again"