"The staff were really friendly & helpful. Nothing was too much trouble and they had good local knowledge, which helped us to use the bus service into Chester rather than having to use our car. Our bed was made daily & teas, coffees etc replenished readily. I can't comment on the breakfast/restaurant, as we were visiting friends, except for the first evening when we chose to eat in the bar when it was busy & things were a bit more rushed than we preferred, which probably wouldn't have been the case if we'd waited another half an hour for waiting staff in the restaurant at 6.30."