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"Clean room"

"Clean room, nice size, windows that open!! Staff courteous, friendly"

"Friendly staff, lovely hotel, great location, amazing food."

"Room was spotless and modern, blackout blinds, AC, amazing bedding and different firmness pillows, coffee and water. Rainfall shower. Really can't fault the room. Breakfast has everything you could want and was all fresh. Location was in the centre of everything and 5 mins from train station. Would definitely recommend "

"The hotel is mostly trying to be automated. Staff was helpful. Room was fantastic and well equipped. The hotel also gives you a code to use transit in Bern for free. No parking available on site when I went so I had to scramble. But the hotel was still a great value. "

"We were fine!"

"Staff was very friendly and helpful. Room is clean. Shower water pressure is good. Great location to everything!"

"I adore returning to this beautiful hotel, and when I arrived yesterday, was so happy to be welcomed by Carolina, whose customer service is so outstanding. I have visited this hotel several times, and she is truly genuine in her care for her guests. She makes you feel so welcome, and at home. It is my husbands first visit, and he adores the hotel. The entire staff is exceptional-we are so grateful to have found this beautiful hotel in Spiez"

"Not much variety for breakfast. Mostly bread and pastry. The property could use some updating, especially in the halls on each floor. Also, bench by the elevator and some foyer furniture was stained. The staff were absolutely amazing and the location was ideal for walking to and from Old Town. "