"I think the hotel lacks AC, and it was very hot during our stay. I believe the fans in the bedrooms were old and not as efficient as we have now become accustomed to.
I understand that the disabled car park is available as close as possible, but it is still some distance for those with mobility issues.
Enough moaning we enjoyed our stay very much."
"We stayed in a studio which was perfect as allowed us to cook our own meals. Hotel bar was a bit tired and they were having trouble with their lines so hubby couldn’t get a pint, friendly enough service but nothing out of the ordinary."
"Brand new hotel in a convenient location - easy walking distance to the station and the cathedral. Parking arrangements in the nearby Forum multi-storey worked well. Staff especially helpful while getting used to the new facility themselves. Quality of food excellent both at breakfast and for all-day dining in the ground floor open plan restaurant. Prices above average but value for money in terms of quality. We came here for the Three Choirs Festival and were pleased to find a good quality hotel within easy distance to and from the Cathedral. We were given an accessible room with additional facilities to accommodate someone with mobility issues. 5 Stars all round."
"Another lovely stay here. Rooms are nice, although a little tired now.
Location and breakfast were excellent.
Looking forward to returning later in the year."
"We stayed in a large refurbished room, comfortable bed, large bathroom super show and nice toiletries. The breakfast was lovely there could be a better bread choice selection and it gets busy and the staff are at full stretch but it didn't detract from their professionalism. We used the bus and if you plan and get the right ticket it works saves messing around looking for parking spots.Thoroughly recommend."
"Obviously it’s a great hotel but the staff went above and beyond. From the night receptionist when we pulled in on Friday night after a nightmare 7 hour drive, to the manager (I believe…) who rewarded our toddler’s politeness with a bubble blower toy, we couldn’t have had a more wonderful stay. We will absolutely be back, and soon!"