Find hotels in Willoughby from SAR 227

"We have just checked out from our 2 night stay. It has been an amazing experience with our 2 young children. Facilities and room were excellent. Kids enjoyed the pool and driving Range. The food was excellent at the restaurant. We had Dinner and BreaKfast for the 2 days and both days was good. However i think front Desk staff need some extra training. At 3 different times with different staff we were given wrong information. They cluless about the facilities and its timings etc. one day we were booked and told to go to Bar for our Dinner even after I mentioned we had dinner at the restaurant behind last night, the lady was so sure and told us to go to bar at the allocated time only to be told to go back to the restaurant by the Bar staff. When asked about children’s swimming times and information no clue when asked about driving range no clue and was told to go to the outer building and ask them. Apart from that i would definitely recommend and would return again. "

"Great"

"Had a lovely meal in the restaurant and swimming was great!"

"Jack was lovely who works there, couldn't be more helpful, if anything he should be higher up. Hotel was okay, a few hickups. Evening manager wasn't overly helpful. But Jack turned up to help without even fully starting his shift. "

"Didn’t have breakfast. Minimal interaction with staff but when I did they were very helpful. Lots of restaurants and bars nearby but also a few beggers and rough sleepers, but that, sadly is Northampton for you."

"Nice hotel and nice family Room set up. Some issues around booking as family Room wasn't available at check in so had to wait for Room Room was dirty around bath and filter area which was disappointing. "

"Clean, comfortable and quiet room. Good WiFi, TV and kettle. I would have liked there to have been some decaffinated coffee in the room. Also, I wish I had known to bring a padlock for the changing rooms for the gym and pool. There wasn't one available for me to use and so I had to put all my clothes in a plastic bag and leave it by the side of the pool"

"Easy to find and fantastic big car park at the back of the hotel which was included in the price of our stay. Lovely warm room, comfortable bed and great shower. There was a good breakfast selection but staff didn’t interact with customers and didn’t clear our table once during our 2 day stay. I hate dirty pots around me!! Also no conversation with restaurant staff about alternatives for breakfast as only had fried eggs on offer at self selection. I asked for poached eggs and it took them over 20 mins to bring them to me. I asked twice how long they would be and was told there is a bit of a delay with my order as quite a few people had ordered them. Not sure why as it only takes a couple of mins to cook these!! Also hot food options were empty and had to keep asking for things which was a bit annoying. Overall our stay was okay and I would stay again. "

"Didn’t get the chance to have a wander around and enjoy the facilities, but what I did experience was great, as were the staff"