"Hassle free and clear instructions on checking in."

"The room/apartment was basically a bedsit in a HMO in an unsafe, dangerous area of the city. Immediately above a dodgy takeaway. Mouldy shower, kids stickers all over the furniture, outdated and not remotely like the pictures. The photos in the listing are not for this property which should be made explicitly clear. The door for the bedsit had a 1inch gap underneath and we did not feel safe leaving our valuables in there whilst we went out. All sorts of unsavoury people hanging around the ...

"All good, nice pub as well"

"Left a message cancelling my room on the afternoon of my booking. I tried calling and they didn't answer the phone as they also didn't to Hotels.com. Had to book another hotel at very late notice which was more expensive. "

"This was a great stay. A beautiful heritage property. Felicia and her Paul were fantastic hosts. We stayed with our son his wife and their 22 month old toddler. They could not have made us more welcome. Felicia was very accommodating about breakfast and other things as our son was running the Cheshire held marathon. The breakfasts were all delicious. Highly recommend this as a place to stay."

"Came for a 2 night stay, the breakfast was excellent, the guest house was ideally situated between the town centre and the Pleasure Beach. The owners were very friendly and attentive. The room was very clean and decorated well, there were lots of extras in the bedroom. They had there own private car park at a reasonable charge."

"What a hidden gem, lovely cosy hotel, spotlessly clean, very comfy beds, great breakfast - all topped off with a lovely welcome and excellent value. We would stay here again without hesitation."

"The room and bathroom were both extremely clean, comfortable and nicely furnished. The staff were very friendly and accommodating. Excellent position on the promenade, directly opposite the South Pier, with public transport on the doorstep. "