"Good location but the check in was not organized. There was someone in the parking spot. They need more explanation about the permits which you must display. In the end I spoke to the concierge to sort it out. The place smelled of smoke. It was a good size and location if a little worn in places. The kitchen isn’t bad and it’s large space. It would help for check in if the keys were labelled and it came with instructions"

"I spoke to the hotel on the phone, during the day I was going to check in, as I had not received the check in codes to enter the hotel. There is no one at reception after 5pm. They promised to send it to me. They only sent the link to pay for parking and NOT the entry codes. I tried to call during my 3 hour journey to Cardiff, but could not get hold of anyone. No ansver on the emergency line. I had informed them that I would arrive at 23:00 as they had requested, and I confirmed that they had...

"The room is good and of a reasonably high standard. There are however two major challenges. The room was on the top floor which from the car park is three flights of stairs. A lot when you’re carrying several large bags and clothes for a wedding. The second big issue is the hall lights on a sensitive room sensor. There is no way to switch this off or lights off. The lights are very bright. This means you cannot leave bedroom door open at night which is difficult when it’s warm. As there’s...

"Excellent location, very easy to access all attractions . Spacious apartment "

"Lovely little place perfectly positioned for exploring Bristol.and the coast of the Avon."

"Communication was excellent. Easy to access with information provided. Room was immaculate. Has everything you need and the bed was really comfortable. Would stay again as felt so relaxing."

"All good. "

"Lovely friendly hosts . Everything we needed Thank you"

"The room was small but clean. You can hear others at night so dependent on how they are. Room needs airing out in arrival, as asthmatic."