"We initially booked 3 rooms which were advertised to have sofa beds, in every other hotel we have stayed at there are extra duvet and pillows inside the wardrobe however this was not the case. When we went to request the extra duvet and pillows the receptionist was rude and told us we should’ve requested these ahead of time. You would think we’re were asking for something obscure and not a duvet and pillow at a hotel with his reaction. Eventually my sister explained we were here for her wedding...

"I enjoyed my stay"

"Good"

"I stayed in this hotel room and it was ridiculously hot to the point of being unbearable. The air conditioning either didn’t work or was completely ineffective, and the room felt like a sauna all night. I wasn’t able to sleep at all, which completely ruined my stay. For the price I paid, this is unacceptable. I would not recommend staying here until they fix their temperature control issues."

"Great place to stay for tigers and city within walk distance, has all you need, blinds could do with replacing as some missing "

"Good location for a staycation "