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Top Whately Hotel Reviews
Fairfield Inn & Suites Springfield Holyoke
8/10 Good
"The hotel was great, but we were a little frustrated with our check-in process. We were told to come back to the desk when we returned to the hotel, as they were switching over the locks and our key wasn't ready. We let them know we would be arriving late after a concert. When we arrived after the concert, the key system didn't work at all, and we had to wait in the lobby for a while before the staff was able to get it working again. Given that we had to get up early the next morning and had purposely rushed back to get to bed as early as possible, it was very frustrating to be stuck in the lobby late at night. I do want to say that the front desk staff did their absolute best to get things working again and were very caring and kind."
Hotel UMass
10/10 Excellent
"It was very convenient"
D. Hotel Suites & Spa
8/10 Good
"Front desk could have been friendlier, but the rest of the staff were very friendly. The pool had been closed one day and I when I asked the front desk if they had any additional information (like how long it would be closed), she was a little curt and uninformative. The breakfast staff were phenomenal. A few lights were out in our room and the toilet didn't fill once. But the place had a lot of character. The fitness room could have been opened a little earlier. It didn't open until 8AM."
Hampton Inn Westfield
10/10 Excellent
"Hotel was clean a staff were great. Breakfast was excellent. Only complaint is the parking. Since it’s right off the pike lots of trucks park overnight so finding a spot was extremely difficult. They take up 2-4 spaces each depending on the size of the rig and they don’t bother parking further away so they make getting around the lot very tight and dangerous."
Hotel Northampton
10/10 Excellent
"Wonderful."
Motel 6 Chicopee, MA - Springfield
10/10 Excellent
"Everything was very good"
Quality Inn Westfield - Springfield
10/10 Excellent
"very nice"
Quality Inn & Suites Northampton - Amherst
10/10 Excellent
"Clean room, nice staff, ok breakfast. "
River Valley Inn
8/10 Good
"It was a sufficient experience. We had worries when we retrospectively looked at the motel, but I think when the right staff members are there, they show that they care about being excellent in their delivery of good service. They did a fine job overall. Maybe the bathtubs could use a nice scrubbing before people arrive, though. There was a bit of a tub ring."