"I should have checked the hotel reviews before booking, as I later discovered many similar complaints from other guests. The hotel required us to pay a security deposit in cash as a condition of our stay. When checking out, we specifically requested that the room be inspected before our departure so that any concerns could be addressed immediately and the deposit could be refunded fairly, as we were leaving for the airport. The hotel staff declined to conduct the inspection at that time and...

"Fourth floor walk up. No elevator. Just basics plus coffee. Two small bedrooms and kitchen area, all crowded with beds. Good a/c and wifi. Excellent location, close to Central Park, shopping, restaurants, transportation."

"Communication with this property was poor from the start. Before arrival, I modified our reservation and then heard nothing for over a week. After multiple attempts to reach someone, I had to contact customer support just to confirm the change had been made. I specifically raised concerns about the lack of communication and was assured we would have a designated manager available 24/7 after check-in. That was not our experience. During a confusing and stressful check-in, we finally reached a...

"The space worked perfectly for 4 adults. The location was excellent to walk to local attractions, food spots and public transportation. The main bedroom was very spacious. We’d definitely stay here again in the future!"

"The Door app was ok once I downloaded but they told me it was called Latch. Finally they provided codes. Should not have to work to open a door. WiFi went out. Coffee maker did not work. Rooms on street side are noisy. Value was not anywhere near the cost. No parking available. Park on the street was what I was told. Would never recommend. There is no staff on site."

"الفندق قديم جدا جدا جدا وأرجوكم لاتصدقون الصور فكلها خدعه وكذبه الاستقبال سيّء جدا جدا لايحترم النزلاء الممرات جدا ضيقه وصغيره والمصعد صغير جدا وقديم جدا وسعره مبالغ فيه جدا فقط قريب من التايم سكوير جدا"

"The Beekman was very convenient for our week of stay in NYC. The amenities were perfect for working remotely. The kitchen was just right. The laundry was a pleasant surprise."