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"The staff were amazing. I felt like I was a guest at my families house. Everything we needed was made so easy. The hotel has a driver they use for their tuk-tuk rides so you do not have to pay an excessive amount. The drive is friendly and always made us feel safe being in a new place. We had gotten couple massages, which were relaxing and much needed after our hike. The hotel even helped us with transportation back to Guatemala City. Everyone we encountered was kind and welcoming. The staff really stood out to me. The rooms were cozy and clean. I will say that some spiders got in through the cracks, but that is to be expected due to the location. We had a fresh pitcher of water given to us each day. The food served at the hotel restaurant was good. I would stay at this hotel again and again. "

"The staff and breakfast is amazing! Great location "

"The room was very clean, spacious and the bed was very comfortable! All the staff I interacted with were very friendly and the pool/common areas were lovely!"

"Desayuno muy Rico Empleados muy amables buen servicio y muy buena atencion Al cliente"

"Nice service and good staff "

"great manager, great staff "

"Great view, nice staff, and clean room! Wished I had time to stay longer. "

"Outstanding garden and spa. Exotic birds and flowers."

"This hotel is beautiful. The location is perfect. The restaurant has good quality food and very clean . I highly recommend this property. The staff is courteous and attentive. "