"Very helpful staff. We were able to store our luggage after our stay until we had to depart for the airport. The view of the Tower of London, Tower Bridge, and the The Shard were particularly impressive at night. Sub-20 minute walk across Tower Bridge to Borough Market for a variety of sweets and treats, as well as The George Inn (London's last surviving galleried coaching inn with excellent fish and chips), alongside immediate access to the Tower of London. Easy access to Tower Hill station to...

"We were supposed to receive check in information 24 hours in advance. When we never received it I had to contact the property 3 times before they sent the codes. The room was supposed to have a’sleeper sofa’ - what it had was a cot that took up what little space we had and meant we had no comfortable place to sit. The room was incredibly noisy with constant foot falls and racket from the room above."

"Very comfortable accommodation."

"Had an amazing stay! The location was perfect and the Tube was less than 5 minutes away!"

"They did provide 2 rolls of toilet paper but for a family of 5 that was not enough for 8 days and you had to purchase your own. The washer/dryer took over 5 hours to wash and dry clothes and typically they weren’t even dry when done. Our downstairs neighbors smoked pot every night which made it impossible to enjoy the balcony. If traveling from USA be sure to realize there is No A/C hardly anywhere in London. The beds were comfortable at least. No wash cloths provided either but there were...

"The other reviews aren’t exaggerating, the rooms are quite small but nice and clean. Visited during a heatwave and they do not have ac, but they do provide a fan for the room. Very nice to have the few kitchen appliances and amenities that they did."

"Clean room. Big bed. There was no elevator but still nice. Updated bathroom. No air conditioner but there was one installed into our unit"

"The place was newly remodeled and perfect for our family of five. It was very spacious and a great location."

"All good and very convenient, it looks like they really care about customers experience :)"

"I liked the place and its location, walking distance to Pimlico station. It was very clean and easy to access."

"Our stay here was wonderful - highly recommend this flat and location. The place was clean, well-furnished, and bigger than we expected. Perfect for our vacation with two teenagers who needed their own space. Nicole was responsive and helpful with advice. Tube and bus stations were easy to access - bus stop is just outside the flat. Will definitely stay here again if we return to London."

"At this property, there is no front desk (which may present challenges for travelers desiring a hands-on hospitality experience) however the host is responsive to emails and the cleaning staff was always willing to help with any questions. The property is very close to Russell Square, the British Museum and other great spots in the Bloomsbury neighborhood. Although the rooms are on the small side, they are clean, modern and comfortable. The property also offers free washer/dryer services which...