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"The staff was great but other than the historical relevance, I found the Hotel underwhelming and the price point unjustified. I found a lack of respect for maintenance. Public bathroom smelled of urine. The lock on the stall door was broken and replaced with a cheap slide lock. I would have expected a higher level of concern for maintaining the integrity of the property. I’ve stayed in nicer hotels, with more amenities, exceptional service and a “Wow factor” that was missing from here. Just basically felt like the most impressive part, was the history and the rest was left "

"Excellent "

"The standout at this hotel is their staff. Front desk, car valet, housekeeping, bar staff you name it all were excellent. The young female bartender was fantastic (side note to her - my daughter chose UBC:)) as was the housekeeper who was happy to smile and say hello. I wish I knew their names so I could give a more personal thank you. Rooms were quiet and a good size with excellent amenities. Take note when booking that the atrium rooms do not have a window to the outside. While there is some light coming in from the glass roof of the atrium you need to keep your curtains mostly closed because of the artificial light that’s shines in. All in all would highly recommend."

"Room was clean and very spacious. The staff are all pretty friendly, gave us a voucher for 2 glasses of wine for free which was unexpected but a really nice surprise! Gave us a chance to check out the rooftop bar. The room is so quiet, you can’t even tell you’re in the Byward market so we really enjoyed that. Valet was easy and really convenient as I didn’t have to worry about parking downtown. Close walk to everything. Would definitely stay again!!"

"They had good internet and a nice tv in the room was great for a movie night! Staff where friendly and helpful. The breakfast was okay. Nothing crazy very simple. They could try offering more than apples for fruit. They could "

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"Je suis très content."

"Check in was quick. Room was very clean. Staff were very courteous Excellent stay. Breakfast was good as well. "

"Yes - everything was great!"