Good points: This house is very well-presented and was spotlessly clean on arrival. Lots of art on the walls, excellent amount of utensils, pots, pans, cooking items, cups, plates etc. The cleaning company left a bag with bin bags, dishwasher tablets and cloths and a nice packet of cookies. There was milk in the fridge and toilet rolls in every bathroom. Lovely garden and conservatory, TV was modern and could be moved around to see from all angles. Good wi-fi signal, games shelf and even binoculars. The house is an easy walk to the town and beach, 10 minutes to the shops. There is a Co-op 5 minutes drive away which was very good. Quiet road. House is well-decorated and very clean.
Not so good points: The two upstairs double bedrooms had very uncomfortable beds, to the point where we had very poor sleep and sore backs. Shower in one room barely worked, first day it was boiling hot then freezing cold. Second day did not come on at all just made loud noise. Third day only worked if the person downstairs was not using their shower. We could not figure out how to get the heating to work at all, so it was very cold in the house at times, we had to wear jumpers. Tried to follow instructions given but they made no sense. I finally called Norfolk Hideaways on our 4th day, who called the owner. They explained what to do which was nothing like the instructions shown at the house. I was then told to get off the phone as it was for emergencies only, which I thought was quite rude and I was unable to explain any other problems- shower etc. The sofa is unfortunately completely caved in on one end, we got back ache from this too and had to take turns sitting on it. When I'm spending £750 for less than 4 days stay (can't arrive before 4pm on Monday, have to leave by 10am on Friday) I at least expect a comfortable bed, sofa and warm shower. We were expected to strip the beds and towels, put everything back, empty bins etc on Friday before leaving. Not sure why this would need to be done before 10am really.
If these issues were fixed it would be a lovely house and I would recommend staying here. It just needs some checking over and a new sofa. We did have a good few days but felt uncomfortable, which was a shame.
