"The positive is the apartment we ended up with was in a great location. However, the apartment you see in the listing isn’t the one you will get. ARCA changed our apartment location 4 times prior to checking in. We have rented many places and have never encountered the level of incompetency with a property management company before!"

"DO NOT BE DECEIVED by what's posted on the website ( in my case Expedia). The pictures posted are great but in reality it's TERRIBLE. Floors are squeaking. Toilet and bathroom and kitchen are common to other guests next door or even from guests upstairs. They have a rule if someone makes a mess in the kitchen, they could charge you big money for cleaning fee, my question was, what if the next door neighbor made a mess, who are they going charge? They also have a rule, if you make stains...

"The bedrooms are spacious, the kitchen was equipped with necessities and the host communication was prompt and friendly. We were a group of 4 and enjoyed our stay. The location is perfect for getting around the city & to/from the train station to visit nearby countries. "

"The condo was at the bottom of a long hill, not good for seniors. The shower unit needs repairing - two substantial leeks. Upon arrival all towels were quite wet and rolled up at the end of the beds soaking wet. The pillows had barely any filling in them. Otherwise, clean and well stocked kitchen. "

"The property was good. But no one is to answer your question."

"Very nice room, bed and so on"