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"We stayed at Jetwing Yala for three nights and had an amazing experience overall. The hotel itself is beautiful, with a stunning pool that’s perfect for cooling off in the heat. Even though Yala National Park was closed for the first couple of days, it was still lovely to relax around the hotel and enjoy the peaceful surroundings. The location is incredible, right on the beach. You can even join an early morning walk with the lifeguard, which was such a nice touch. The staff throughout the hotel were genuinely lovely and always happy to help. One of the absolute highlights was the wildlife. A bull elephant visited the hotel twice during our stay once at night and once in the morning which was honestly the best experience ever. The naturalists were always present, making sure everyone was safe, answering questions, and sharing so much knowledge. We did a half-day guided safari organised by the hotel and would definitely recommend going with a guide. Even though we didn’t see a leopard, the naturalists and jeep drivers were so dedicated and made the experience amazing. We saw baby elephants, crocodiles, deer, and even a sloth bear. They even set off early so we were at the front of the queue entering the park. The food experience was mixed. For the first couple of nights breakfast and dinner were à la carte, and the dishes were exceptional. Later it changed to a buffet, which personally I don’t enjoy as much, as it feels a bit more rushed and less relaxed. Not sure why the "

"The staff were amazing, esp the waiters at breakfast and dinner service. Attention to detail, service was impressive "

"Loved the stay. They"

"Le séjour s’est passé merveilleusement bien ! Un personnel aux petits soins , très accueillant et efficace, des repas excellents et des chambres tout confort"

"Just wonderful. Heavenly."

"Absolutely THE best experience! What a gem of a place. The rooms are spacious "

"Beautiful people and location "

"This was one of the worst hotel experiences I’ve ever had. The room itself was dirty—stained bed sheets, no duvet - just a thin sheet, plugs falling off the walls with exposed wiring, clumps of dust and towels that were old and fraying at the edges. There wasn’t even a bottle of water in the room. The worst part? They gave us a room that was already occupied by another guest. Imagine walking into what you think is your room, only to find someone else already there. It was deeply embarrassing and unsettling, and yet there was no apology from the staff. To add to the frustration, when I asked for a spare room key as I was sharing a room with a family member, receptionist told me she’d already given one to the other guest and when I explained that I needed my own as I had a few plans on my own, she rolled her eyes before finally handing over a card—begrudgingly. The corridors were pitch black, with no lighting whatsoever, making it dangerous to walk through. Worse still, the only way to get to the first floor was via an open staircase. When it rained, the floor became slippery, and with no warning signs, it was a complete hazard. The entire experience felt unsafe, unprofessional, and deeply unpleasant. The standards of this hotel had gone downhill significantly. "

"We were requested by the property that rooms are fully booked in this hotel and they have another property River Edge Inn ..It was more than awesome for the money paid "