"Great location right on DuPont Circle. Beautiful building , our room on 9th floor had a great panoramic view. However, there is only one lift that goes up to 9th floor and the staff was uncaring that it took a very long time - we even have waited for almost 20 minutes one time. The main reason is because the lift is programmed only to pick up by floor ie pick up 4th floor bring down, then pick up 3rd floor then bring down etc much like a school bus that picks up each house to drop off at school...