"Nice room. I needed to do laundry and the dryer took way too long"

"good clean"

"I booked a property through Expedia for six guests to visit Sesame Place. Upon arriving around 7:50 PM, the host told us the property was already occupied. We wasted an hour driving back and forth, plus a six-hour round-trip drive home, and lost our entire second day at the park. I’m requesting a full refund and additional compensation for the stress, wasted time, and ruined plans for our group. "

"Absolutely thrilled with my stay at The Archway. Spotlessly clean, and beautifully decorated. Tall ceilings, spacious open floor plan. Numerous amenities. Plenty of towels. Quiet, safe and comfortable. Location was great.. in a very convenient area in the heart of Fishtown. The water is filtered which was very nice as we didn’t need to buy bottled. Pet friendly..brought our Ragdoll cat. The management was excellent! They were easily accessible via text and responded quickly. Would 100 %...

"Good location, close to everything in the Museum District. On-site staff was helpful and attentive. The drawer on the bathroom vanity was broken when we arrived, and there was also a leak in the bathroom sink plumbing, requiring several visits from Maintenance after we informed Sosuites via text. The dishwasher was visibly broken when we arrived, and stayed broken throughout our 7-day stay. Worse, we learned from maintenance that the company had a repair order for the washer before we rented it...

"I loved the modern aesthetic and spacious feel of the place. The location was in a cute little area. The room was very clean and well kept. Also, the whole process from start to finish was so easy and how they do the checkin, handle stuff during your stay all the way until after your stay is exceptional. I highly recommend checking out SoSuite all over the city. Recommend: checking out the add-on tabs too it is helpful when needing things to do as well as good parking deals!"

"Overall, my stay was satisfactory; however, the communication throughout the experience left much to be desired. The front desk staff appeared disengaged and unprofessional, making the check-in process more difficult than it should have been. When traveling, a welcoming and courteous front desk experience sets the tone for a guest's stay. Unfortunately, the lack of engagement and poor customer service created an uninviting atmosphere. I hope the property will place greater emphasis on customer...