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"Absolutely enjoyed our stay at this hotel! I highly recommend it if you are visiting bath, it is right in the center of everywhere you need to be. And also it is right next door to the thermal bath spa. My only complaint is when we booked it it said we had use of the amenities of the hydrotherapy within the hotel. Getting close to our booking date we received information about it letting us know when we were allowed to attend. We were restricted from 8:00 a.m. to 10:00 a.m. and 7:00 p.m. to 9:00 p.m.. I do understand it is to keep the quiet and ambience of the spa however those times didn't entirely work for us so we did not end up getting the full experience we were hoping for. However our rooms were beautiful, the classical music that played in the rooms was an added touch that I didn't even know I would enjoy! I do highly recommend however I hope in the future there will be more clarification on the Expedia and website of the hotel that explain it has extreme minimal time usage throughout the day. "

"Lovely hotel and friendly/helpful staff. Great location for exploring Bath."

"Very well located, good size room, no noise from outside or other guests (our room was not street facing). Only small disappointment was sliced bread rather than fresh bread for breakfast. "

"Authentic Victorian setting. Great staff. Nice restaurant. "

"Great reception and very clean decent sized bedrooms. Soa was closed sadly - we would probably have gone elsewhere if we had known :("

"Everything you expect from an old building was there. quirky and a bit flaky in places but loved staying there. breakfast was banging, parking was easy even for a large car. we will be back again soon. "

"Friendly staff. Good location for train travellers."

"Enjoyable pool, loved the secr"

"Perfect location to the Roman Baths and downtown. Near lots of restaurants as well."