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"Friendly staff lovely big room and very clean"

"I stayed overnight at The Grand York recently and had a lovely experience. I had a late check-in and Nigel (the porter) arranged a table at a lovely restaurant nearby for me. The room was extremely nice (there was one minor issue which I raised with staff the next day, but wasn’t anything major that it detracted from my stay). I found the hotel easy to get to and all the staff I came across were friendly, polite and professional. I also loved the granola at breakfast - it was extremely delicious (as were the full english breakfast, fruits and yoghurts I had) I only had an overnight stay due to business, but plan on visiting York for leisure longer (this was my first time) and The Grand York will absolutely be my first choice of accommodation !"

"Room was amazing, clean, comfortable and large. Toiletries were nice too. "

"Clean hotel same as my room nice bar all the staff friendly and helpful"

"Great location and staff very friendly. Comfortable beds. We had amazing view of the tower. Bathroom a bit outdated. "

"Great location, tidy rooms, enjoyable stay"

"The room was spotless and the staff were excellent. "

"Great location, super friendly staff, comfy and cosy room. "

"Friendly staff and welcoming pub vibe. Spacious room."