"The staff were friendly and helpful. The room and hallways were carpeted, and they were very worn and dirty. I didn’t feel comfortable being barefoot in my room. The location is wonderful with excellent restaurant options on site. Direct beach access was a plus, with ocean and Diamond Head views."

"The staff was not helpful. Complimentary water inside the room is not offered. The sink and shower drain did not drain, in fact… I pulled out a large clump of long black hair from the drain. Housekeeping is every other day which can be challenging if you spend every day at the beach. We had to ask for toilet paper and was offered 1 roll. Valet offered to send bath towels and extra pillows to our room after we requested but he never returned. Bed pillows are 100 years old, flat, hard,...

"I Love staying here… I always book here for all my Oahu trips"