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The front desk manager was professional and very helpful. He made my stay very pleasant and enjoyable.

Our hosts were very welcoming and they tended to our every need. My wife even got to play with their kittens! Very nice place and great conversations and breakfast!

You wouldn’t guess it when you pull up, but the place is new and spotless. Great and super friendly service. Walking distance to restaurants. Would stay there again.

Friendly helpful staff, nice room, good value for the $.

Very charming hotel! Wish we had more time to stay. The property feels very much like a ski lodge and I'm sure is gorgeous in the winter. Just as nice and more quiet in the summer! We ate at the more casual restaurant - great food and enjoyed having drinks on the rooftop patio. We didn't have a chance to swim in the heated pool but it looked lovely. We loved learning that some of the Lord of the Rings cast stayed here when they were filming! 10/10 recommend

This is a small (5 rooms?) "green" boutique hotel where they generate their own electricity via solar panels and use captured rainwater and runoff around the compound. The peaceful pond just outside our room added to the serenity of our visit; and across the pond, off in the distance, we enjoyed the most incredible view of the Tongariro National Park. We stayed on December 31, and the owners were extremely friendly, inviting all of their guests to join them for a New Year's Eve celebratory...

Lovely place to stay. Very quiet so you will get a good night's sleep. Staff are

Great location

Sue and John were such wonderful owners of the motel. They were very helpful, fetched us from the railway station and took us to town to buy our groceries. The motel had all the facilities needed and you can rent you skiing gears at the motel itself. Plenty of supply of firewood and beautiful view of Mt Ruapehu.

Wonderful stay

The property and rooms are beautiful. The location is amazing as well. Breakfast in the morning is great and feeding the Alpacas is a great experience. The hot tub was so nice after a day of hiking! I highly recommend staying here. You won’t be disappointed!

Was spotlessly clean and perfect for what we needed

The stay was just like what was described and pictures. Very clean, modern and had a heat pump that was adjusted just right especially during this winter time. The bonus was having a private spa pool and hot pool, it was perfect time to relax after a tiring day doing the Tongariro Crossing. The procedure to this self check-in suite was easy and instructions were clear. One minor down side is the mirror in the bathroom was rather large and protruded too much, which was a little challenging to...

Fully equipped kitchen, clean room