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"Hotel room was ok could do with refreshing excellent position on sea front staff were excellent good entertainment in evening 10 minute walk to town and has car parking overall a good stay "

"Breakfast was good all food was freshly made thank you "

"My family and I booked this hotel as part of my sons 7th birthday and a trip to Leeds Castle. The staff had so very kindly surprised us with a birthday banner and balloons which absolutely made his day and added that special touch. We found all the staff from reception, restaurant, cleaners to be lovely, so friendly and great customer service. We will be staying again. "

"Ok"

"Room was very clean "

"Pool and gym great. Restaurant staff lovey .... "

"Room was tired, far from five star"

"Hot tub had too much chlorine in was burning mine and my partners eyes so we had to get out. Other than that the hotel was clean and up to good standards. "

"Room seemed liked it was recently refurbished, so was in good condition, comfortable bed, lovely bathroom. Not all areas of the hotel were in such a good condition. Our dinner in the Bar and Grill was not a good experience, with no vegan options, poor quality food, mistakes with our order, and such a long wait for our food that we were offered a free round of drinks from the bar, I wouldn't eat there again if I lived locally! There wasn't enough floor staff on duty for a very busy Saturday evening. The breakfast was fine though. Overall an ok stay, but Village Hotels would not be on my list of hotels to visit again"