"الموقع كان رائعا .. موظفي الفندق متعاونون"

"Todo muy bien"

"Dear Expedia Customer Support, ​I am writing to formally submit a complaint regarding our recent stay booked through Expedia, specifically concerning a complete failure of the check-in process and an absolute lack of emergency support from the property host. ​Upon arrival, we followed the instructions provided for self-check-in. However, the access code given to us included both numbers and letters, whereas the property’s physical keypad only accepted numbers, making the code completely...

"Property was very nice. The only issue was getting in and out was a faff. On Saturday night we couldn’t get in the usual way as the lift had stopped, not sure if it was a fault or someone had held it on other floors. This meant we had to navigate the wrong lifts and get access via an outside balcony and emergency doors. Besides this the property was lovely."

"Great!"

"I would definitely recommend and would stay here again. Starting with the extremely welcoming team, she was very nice an amazing smile and very helpful. Made us feel at home. Communication was easy and they were very accommodating and resourceful. Place was in a great location, super clean, and very spacious. We were in the penthouse so really enjoyed the skylights."

"Great staff interaction with both checkin desk and housekeeping. Excellent location and close to everything."

"بصراحه جميل السويت ولكن بحكم ان موقعه قريب للدومو جداً اكيد بتكون قديمه ولكن نظيفه وجميله بشكل عام وانصح اللي نومه خفيف بيتعب من صوت ازعاج القطار"

"Apartment was large and comfortable, and very clean. Balcony was nice to have. Location was an easy walk to restaurants, Duomo, La Scala. Easy to enter and exit the building, through a lovely foyer w/ elevators. The Milan Royal staff was quick to accommodate our needs. Metro was right around the corner!"

"Beautiful room and plenty of space. Not as sound proof as I had hoped, but the staff was accommodating due other loud guests. Very walkable and cleaning staff did an amazing job."

"This property was as it appeared online. It was difficult to find the front door, but once we discovered where it was, it was easy afterwards."

"Posizione eccellente. ‘Appartamenti’, come vengono definiti, non degni di tale definizione. Il non aveva neppure una finestra praticabile. Angusto. Accesso via app molto complicato. Pa struttura si salva solo grazie ad alcuni giovani operatori che hanno dimostrato attenzione e collaborazione."

"Property is nice and clean. Good sized unit and it is close to all the shopping and central points of Milan. Issue is the shared kitchen and if the other guests don’t want in honour the 10:30 quiet period it is extremely loud as the kitchen is just outside your door. Neighbouring guests were a young family that decided 12:30am was dinner time during our stay. Otherwise the stay was great and the manager was incredibly supportive."

"I booked this place for my son and his girlfriend, they said it was very nice and well maintained. One incident the first day with a faulty elevator but the staff was very responsive all the time."

"Our stay was very uncomfortable and we had either some type of bugs or mosquitos in the room. The shower had mold and the bathroom smelt sewage. The shower door didn’t close completely and the water went everywhere. The room was so uncomfortable and uncozy. The lights on the ceiling are bright like train station lights. The sheets felt 100 years old with soft and horrible texture. In the beginning the team were nice and I didn’t want to make this review public but when the general manager...