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"Good breakfast and good reception "

"Top marks to the staff on the 8th floor - very well looked after at breakfast, Perhaps to an Austrian five different colours of carrot for breakfast and a printed menu offering a variety of dishes, so long as you wanted eggs, is the norm...? The lack of clothes storage in the rooms wasn't helpful, and an explanation of the lighting system would have been useful; it appeared to be either "all on" or "all off"."

"Very nice place to stay and close to all main stations "

"Clean"

"Overall I’m happy enough with my stay but I’m going to leave an honest review. So, linens and bathroom were clean which is obviously very important. The bed was very comfortable which is also a huge plus. The hotel felt much more like a hostel than I expected based on the photos and description. The lighting in the room was difficult - there was overhead lighting but no lamp that could be moved and really no gentle lighting at all except for the LED strip behind the bed. So either harsh light or very dim light. We also found it quite difficult to manage our possessions without taking up spaces meant for food prep and dining. We had to keep windows closed due to excessive cigarette smoke coming in, so it was very hot. The staff were friendly, and the location was convenient for transit and groceries. So as I said, overall good but expecting some of the compromises might have made them feel less jarring for us."

"Breakfast was FANTASIC!"

"The room was large and clean, with a good sized separate bathroom and WC. The beds were comfortable and the room was quiet. Housekeeping were good. Decor was basic. The coffee facilities in the room were only instant coffee sachets and a kettle, which was slightly disappointing. However, breakfast in the dining room was pretty good - a wide choice, regularly refreshed. There were proper coffee machines making decent coffee, although only two of them, so queues would develop. We used the sauna room, which was fairly small and the temperature of the dry sauna was insanely hot (100 degrees +), but this did seem to be reduced after we mentioned this. The hotel bar served a very basic dinner, which I wouldn't strongly recommend unless you really can't be bothered to go out. There are some reasonable restaurants nearby. The rooftop restaurant mentioned in the hotel brochure is not operating anymore, it seems. The location of the hotel is ok, but a good 30 minute walk into the centre of town. A U-bahn is nearby. The area it is in has a nice botanic garden and is near the Belvedere palace, but is otherwise fairly uninteresting - not somewhere you would seek out to visit apart from the garden and palace. Overall the hotel was reasonable, unpretentious but a little bit out of date and lacking in character. For one of the cheaper places to stay, it was reasonable value. Somewhere to stay if you are looking for somewhere functional and inexpensive."

"Beware of this hotel. I had a package booked for eight days but unfortunately I could not go because my passport had less than 90 days to expire. Expedia got in contact with the hotel manager a day before my arrival and he/she denied the approval to refund the money. He/she said cannot be cancelled or modified, the whole stay will be the charges. I lost all my money that only god knows how hard is for us seniors to save money to reward ourselves. I do not recommend this hotel to anyone."

"Positives: Location was good, close to Belvedere Palace, train station and great public transport links that are very quick into the centre. Room was large and spacious with a desk and table to woe from. Negatives: The check in was slow and there were long lines and waiting times. This could easily be resolved with more staffing or sharing check in links in advance, so crazy they have done nothing about it. No facility for making coffee in-room. To me this is a basic essential found in most accommodation across Europe. The fact I have paid for a studio with a kitchen, then at a minimum I expect to be able to make a cups of coffee. There was even a dishwasher and a microwave, and yet no coffee machine, or cafetière/french press. It’s a big miss for me as it’s such a basic and convenient item. Also not impressed that I had to argue the case at reception to then borrow a French press! Otherwise you should pay 25 euros for a kitchen box! "