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"Room was not cleaned well and waited two hours for hose keeping to clean it up. The hotel did not give any upgrade or incentive for the mess and my time"

"Didn't like the fact that they didn't allow late check out."

"Very relaxing."

"We loved our oceanfront room and balcony. The staff were extremely friendly and helpful. The resort was quiet and relaxing."

"We stayed in the Villas which were more affordable but still offered all the amenities of the Sheraton complex. The room was a studio with great small kitchen and laundry facilities. We enjoyed the balcony which looked out on beautiful garden area. Only drawback in this size unit was no table to eat at so would recommend larger room. Short walk to pool, beach, restaurants. All were beautiful with great food. We loved the luau on grounds! Friendly, helpful staff. Would love to go back!"

"Spent one night at the Kauai property. Only glitch was at checkin only; one clerk to do it. Got behind a lady that had an issue with an upgrade? Maybe more personel needed. Quite irritating to say the least. 20 minutes of bliss!!"

"This was our first time staying at a property like this. We typically choose resort-style or well-known chain hotels, so we wanted to try something different on this trip. We were pleasantly surprised by the convenient location and the unique charm of the property. The staff was friendly for the most part, but one employee stood out because she seemed unhappy in her role, which made our interaction feel less welcoming. Aside from that, we enjoyed our stay and appreciated the opportunity to...

"The only thing was that the 'beach' nearest the resort is not swimmable (mostly rocks)-however we, walked further up and there was actually sand, but the beach looked unsafe with a visible drop off in ocean--but it was ok for a nice stroll--just not too far from hotel. Make sure you let hotel staff know at check-in if you want your room cleaned (which we prefer..)--especially if you have beach activities what with all the sand, showering and change of clothes. Otherwise, they have everything...

"We were disappointed that the air conditioner was broken and we had a few window units. They were noisy and not very efficient. We got the note about the AC almost a month before our stay. Seems like they had time to fix it… We were told there was no pack n play for the toddler that was traveling with us and was sent a link to rent it??? That is one thing that absolutely should be provided by the property. So we stopped on the way from the airport to purchase one which was cheaper than renting...

"Good place to stay but expensive and doesn’t offer great beach for swimming. Also it smelled weird sometimes."

"We love this property! This is our second trip to Kauai and both times we stayed at this Marriott. The pools are saltwater and so relaxing to be in. We enjoyed the hot tub too. This property is located directly off Poipu Beach. Right down the beach you can see the turtles at sunset and the occasional monk seals. Many of the people who stay there are time share owners but we are not. We basically had a nice hotel room. The reasoning for the 4 stars was our AC. We had maintenance come in on 4...

"Bien"