"Where as we enjoyed our time here we did have a bit of an issue with our room temperature. We asked for it to be lowered as it was 81 degrees. We found out, after a very uncomfortable night and requesting 2 more times, that the AC was not working. As an aside: we could not open a window as our room was on the 1st floor and only had doors to a common area. We were moved to a new room. Other than that- the staff was lovely the pools and Spa are great. Location is wonderful with close...

"Lovely location friendly staff especially Matilda in the restaurant ."

"In Kombination mit Bagno Patrizia jederzeit empfehlenswert"

"This hotel is not suitable for people with disabilities. The hotel does not tell people with disabilities that they need to bring the hanger from their car from their country of origin.. people with disabilities who have a rental vehicle. They tell them to park outside of the city walls, a 25 minute walk away if they can find parking it is absolutely inaccessible and I would tell people do not park there. Also, the staff member knew I was in a disability space assigned to a resident and still...

"L’hotel ha un buon rapporto qualità prezzo, gli interni sono moderni e si può usufruire di piscina e campi da tennis. In linea di massima lo consiglio! Forte è raggiungibile comodamente in bici o auto 😊"

"Easy place to check into and the staff was all very nice and helpful. It was a last minuet booking due to an issue with the train system, so we were quite relieved to find somewhere to check in at 19:00. The problem was the cooling system, the room was excessively hot when we arrived. We asked the staff and they said they could adjust temperatures and to come back in an hour. We grabbed a fan and passed out in bed due to a crazy long day, the room never cooled down. It was a hot uncomfortable...

"Overall, I had a great stay here! I stayed here solo for 3 nights and overall had a decent experience for the price. Pros: • Ideally located — walking distance to the Leaning Tower and a short walk to the train station (Florence is only 1hr away!) • Very tourist-friendly area with lots of English spoken • The smaller room was the perfect size for a solo traveller on a short trip Cons: • The entrance is accessed via a semi-isolated alleyway — as a solo female traveller it felt a bit...

"The property has so much to offer. The amenities and the grounds are impeccable. The 2 restaurants are well managed and the food was excellent. Compliments the 2 sommeliers like Maurizio. The highlight of our stay was the spa and pool at the spa. The landscape is beautiful. Overall, my wife and I had a great time at Castelfalfi and we plan to return."